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-104- EEO Counseling activity experienced growth from July 1, 1975 to June 1976. The number of inquiries made of counselors rose to over 350, up from approximately 225 in previous years. And the number of employees filing formal complaints increased from an average eight (8) in past years to 13 during the period. An assessment of the activity is as follows: * Number of Employees: Total 3730; Public 2449; Private 781 Number of EEO Counselors: Grade levels: 1-GS-13; 7-GS-11; 4-GS-9; 1-GS-7; 1-GS-6; 1-WG-11; 2-WG-9; 1-WG-7; Total: 18 Number of inquiries made of counselors during period: 380 Number of employees counseled during period: 126 Number of complainants receiving corrective actions during period: 13 Number of employees who filed formal discrimination complaints during period: 13 Counselors and others who have been involved in the counseling process were surveyed in order to gain an informal sampling assessment of the counselor-complaint process. The sampling was oral rather than from a written form. The majority of those employees surveyed expressed confidence in their EEO counselors, viewed them as objective, empathetic, understanding, and responsive. The negative viewpoints expressed related to the way the counseling system operated, or to personal traits of particular counselors. Similarly this group of employees believed the counselor fully discussed the problems, and were satisfied with the counseling session. Over half of the employees were not satisfied with the end results and felt the matter they had brought to the counselor was not resolved and that no corrective action resulted. Practically all of the employees said their right to file a formal complaint was fully explained by the counselor and that no attempt was made to discourage them from filing formal complaints. Number of counselors felt management to be cooperative and fair and that their counseling efforts contributed to better management. A small group felt they were employee advocates. To a similar degree management viewed counselors as objective and generally indicated they tried to be responsive to the problems of the counselors. * Does not include temporary employees. Including temporaries, total employment would be 4735.