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-C-7-

Figure C-2

Complaints By Groups

[[image - Bar graph showing number of complaints by these groups: Prof., Admin., Tech., Cler., Security, W B [[Wage Board]]groups. Data shown for 1986 and 1987]]

Source: OEO

Fifteen complaints were filed by employees in grades 5 through 12 as detailed in Figure C-3.

Figure C-3

Complaints-Grade Ranges

[[image - Bar graph showing number of complaints by Grade Ranges: 9-12, 5-8, 1-4.]]

Eleven fewer cases were closed as compared to fiscal year 1986. A total of nine complaints were closed including four final decisions, three settlements, one withdrawal, and one cancellation. There were six complaints undergoing settlement negotiations at the end of the period. Complainants seem to be taking a firmer stand on their requests for relief and are less willing to compromise.