Viewing page 34 of 54

This transcription has been completed. Contact us with corrections.

[[left document]] we must use both mediums.
Super-Service. Service to customeras covers perhaps the largest territory and this is one phas in business that will determine the success of failure of a store. A merchant may have the best sale-force in the town. but if he does not keep his stocks complete he will not be rendering an efficient service to his customers. On the other hand, a merchant could carry a very complete stock, but if the sales-force were not 100 per cent for the store and courtesy to the customers, it'is hard to estimate the amount of busines one would lose. One cannot go without the other and no business can be successful without the conjunction of these two practices. How can this compound factor be obtained? Why, by stimulating enthusiasm among the organization. Therefore keep your sales-people pepped up for more sales, make them not merely bundle wrappers, but give them some responsibility, and when sales-people are interested and busy they are happy and produce more sales.  
  After all, no matter how well a store looks or how well it is merchandised, if sales-people do not know their jobs and are not giving satisfactory service, the merchant will fail. If a store is not boiling with enthusiasm it will only meet with the ordinary success. One can sense the moment the store is entered just how enthusiastic the organization is. Enthusiasm starts with the owner or manager, it is thus passed to the sales force and from there to the customers, for enthusiasm is catching. As I have said, show windows reveal enthusiasm, well laid counters reveal enthusiasm, newspaper advertising reveals enthusiasm, but if these are nor backed up by an enthusiastic sales-force, all is a failure and one will find himself or herself in a rut. 
  So, remember, enthusiasm is contagious. If you smile you shall get smiles. Always remember, you get just what you give. 
  The speaker than illustrated his view by comparing the various departments of the lager stores to a business section and demonstrated how a discourteous sales-person in one department will not only [[??]][[/left document]]

[[right document]] [[image]] scheduled to participate in naval maneuvers. Eighty were aboard. 

MEMBERSHIP MEETING OF CHAMBER THIS EVENING

  Word was received today that Conductor Joseph H. Gove of the Rotary Boys' band, will conduct the band at the Chamber of Commerce membership meeting in the lower hall of the Memorial building this evening.
  The program will start promptly at 8 o'clock and include specialty dancing by pupils of Miss Mackey's school of dancing and the Rhythmn Ramblers' orchestra will give a concert program and play music for

State Health Council Told Town Board Is Divided

  The Massachusetts Public Health Council, at a hearing yesterday, at which Dr. George H. Bigelow, State Health Commissioner, presided heard complaints of Wayland residents regarding certain piggeries in that section.
  When conditions were described by the remonstrants, Dr. Bigelow said, "What's the matter with the Local Board of Health?"
  The protesting citizens answered that no relief can be procured from the Wayland Board of Health because of the conflicting attitudes of its members.
  Residents of Wayland village and an adjoining section of Lincoln appeared in opposition to the piggery operated by Anthony M. Lux of Wayland. They told the Council that the Board of Public Health has refused to issue a permit to Mr. Lux to keep pigs, but have not yet forced him to remove his stock and equipment, even though he is operating business illegally, they alleged. Mr. Lux was not at the hearing.
  Town counsel J. Sidney Stone of[[/right document]]