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cases, the only contact with the airline will have been a letter to a top executive. Consequently, some of the interviewees may know only a little about the project; others will know nothing. It is essential, then, that the interviewer use his own judgment as to how to begin. There are, however, a few important things which the interviewee should understand. He might know some of these things already, or may have to be told about them by the interviewer. In any event, he should be informed of the following:

1. That the interviewer represents the A.I.R. which has been authorized by the C.A.A. to carry out this investigation, and that the project has been discussed with the Air Line Pilots Association, which has informed all council chairmen and officers of the project.

2. That the purpose of the study is to get as complete an understanding as possible of the job of airline pilots in order to determine what specific qualities and characteristics good airline pilots have which differentiate them from poor airline pilots.

3. That such an understanding is necessary in order later to determine fair and accurate ways of selecting and certifying airline pilots.

4. That the investigators feel that pilots (or CAA examiners, check pilots, etc.) are in an excellent position to give help on this problem.

5. That in this study we are not dealing with the individual pilot but only with pilots in general. Similarly we are not using the names of the particular persons contributing their opinions and ideas to this investigation.

It is expected that as the interview progresses interviewees will ask questions or express attitudes indicating some lack of understanding of the study, even though the introduction has been carefully made. These questions can be handled best simply by answering them when they arise. In other words, interviewers should not expect to settle all issues in the introduction to the interview. Too long an introduction will be as bad as no introduction.

2. [[underline]]The Question[[underline]]. A certain amount of structure has been given the interview by formulating questions to be asked of the interviewee. These questions are different for each type of person to be interviewed, i.e. pilots, C.A.A. examiners, airline company check pilots, etc. These questions have been designed very carefully and worded in the best possible way to obtain the information