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136 one instance [[underlined]] have aroused irritation [[/underlined]] with our customers. I am not sure that all the troubles with Stevenson brothers were not much influenced by May's attitude [[strikethrough]] needles [[/strikethrough]] being rather [[strikethrough]] an [[/strikethrough]] unpleasant. In regard to this he [[strikethrough]] l [[/strikethrough]] is at a disadvantage over [[underlined]] Swan [[/underlined]] and more specially [[underlined]] Rossi [[/underlined]] who [[underlined]] is their pleasant cheerful ways make friends with our customers. [[/underlined]] I [[strikethrough]] fear [[/strikethrough]] always fear May's nerves. He has [[underlined]] very poor health, [[/underlined]] and much the temperament of a dyspeptic. I am very sorry for him but this is a [[strikethrough]] gren [[/strikethrough]] considerable offset for his many other good points which I am the first to appreciate, Told him to think the matter over. [[strikethrough]] I want [[/strikethrough]] that I do not want to dicker with him, that he should make a contract which [[end page]] [[start page]] 137 he thinks fair and then I would present it to the officers. - [[underlined]] I hate this whole discussion which has to come up periodically! [[/underlined]] Dec. 2. Here all day. [[underlined]] Rossi [[/underlined]] came for supper; talked over general business matters and future policy also his contract. [[underlined]] He is a totally different proposition than May. [[/underlined]] Pleasant and very appreciative, not trying immediately to reach the limit. Furthermore he has a [[underlined]] much broader preparation than May, [[/underlined]] knows chemistry as well as engineering and has considerable experience in chemical problems and chemical business and understands foreign languages. In fact [[underlined]] May does not realize how [[/underlined]] much better [[underlined]] prepared Rossi is [[/underlined]] he cannot realize it because he does not know what he knows not. [[underlined]] Dec 3. [[/underlined]] (Sunday). All day at home
Transcription Notes:
Instructions say to use the word 'underlined' in brackets when words are underlined in text. Seems appropriate because indicates past tense.